Shipping Policy

Thank you for shopping at LEATHERON. We want to ensure you have a delightful experience, and part of that is providing clear information about our shipping process. Please review our shipping policy below:

1. Processing Time:
All orders are processed within 5-7 business days after receiving full payment. You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Rates:
Shipping charges are calculated based on the weight of your order and your delivery address. To determine the shipping cost, please add the items to your cart and proceed to checkout. You will see the shipping cost before completing your purchase.

3. Domestic Shipping:
We currently offer shipping PAN India only. Domestic orders typically arrive within 8-12 business days after the processing period. Please note that these are estimated delivery times, and actual delivery may vary.

4. Shipping Providers:
We partner with reputable shipping carriers to ensure your order reaches you safely and in a timely manner.

5. Order Tracking:
Once your order has been shipped, you will receive an email with tracking information. You can track the progress of your shipment using the provided tracking number on the carrier’s website.

6. Shipping Delays:
While we do our best to ensure timely deliveries, unforeseen circumstances such as weather conditions or customs delays may cause shipping delays. We appreciate your patience and understanding in such situations.

7. Address Accuracy:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping costs due to incorrect addresses will be the customer’s responsibility.

8. Lost or Stolen Packages:
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly.

9. Shipping Questions:
If you have any questions about your order or shipping, please contact our customer service team at Contact Number: +91 87911 06577.

We appreciate your business and aim to make your shopping experience with us enjoyable. If you have any further questions or concerns, please do not hesitate to contact us.

Thank you for choosing LEATHERON.

 

Return Policy

We appreciate your trust in shopping with LEATHERON. Our refund policy is designed to provide you with clarity and confidence in your purchase. Please review the following details:

1. Refund Eligibility:
We offer refunds on products that meet the following criteria:
The item is returned within 30 days of the purchase date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refund Process:
To start a return, you can contact us at leatheronbkcane@gmail.com If your return is accepted, we will send you a return shipping label, as well as instructions on how to return your item.

3. Refund Timeframe:
Refunds will be processed within 5-7 business days of receiving the returned item. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your card issuer’s policies.

4. Return Shipping:
Customers are responsible for return shipping costs unless the item received is damaged, or defective, or the return is a result of our error. In such cases, we will provide a prepaid return shipping label. Items returned without a valid reason may be subject to a restocking fee.

A 20% restocking fee will apply to all returns. Shipping and handling fees are non-refundable.

5. Partial Refunds:
In some cases, partial refunds may be granted. This includes situations where only part of the item is returned, or the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

6. Refund Questions:
If you have any questions about our refund policy or the status of your refund, please contact our customer service team at
Contact Number:+91 87911 06577.

We value your satisfaction and aim to make the refund process as smooth as possible. Thank you for choosing LEATHERON.

Cancellation Policy:

We understand that plans can change, and we strive to accommodate our clients to the best of our ability. Please review our cancellation policy below:

1. Cancellation Policy:
We understand that plans can change, and we strive to accommodate our clients to the best of our ability. Please review our cancellation policy below:

2. Cancellation Period:
Clients may cancel their booking up to 3-4 days post placing an order with us without incurring any cancellation fees.

3. Cancellation Fee:
Cancellations made after 3-4 days of the post placing an order will be subject to a cancellation fee of Shipping charges.

4. Refunds:
Cancellation fees will be deducted from any refund issued.

5.Cancellation Process:
To cancel a booking, please contact our customer service or contact us at Contact Number:+91 87911 06577

6. Exceptions:
Exceptions to this policy may be considered in case of extenuating circumstances. Clients must contact us directly to discuss such situations.
We appreciate your understanding and cooperation. This policy helps us maintain the highest level of service and ensures that we can accommodate all our clients effectively. If you have any questions or concerns, please feel free to contact us.

LEATHERON

Contact Number:+91 87911 06577

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